Legal information for consumers
Cancellation policy
Exclusion of the right of withdrawal for courses with a fixed date
The intensive courses, evening courses and all other language courses with a fixed start date and fixed period offered by LangIsland School are services related to leisure or educational activities.
These courses are available no right of withdrawal pursuant to Section 312g para. Section 2 No. 9 of the German Civil Code (BGB).
The participant is explicitly informed of the exclusion of the right of withdrawal before completing the booking (registration form, checkbox, booking confirmation).
Services without a fixed appointment
For services without a fixed date or period (e.g., individual lessons, consulting services), the statutory right of withdrawal applies. The corresponding cancellation policy will be provided separately in these cases.
Visa refusal / cancellation due to visa reasons
If the participant is denied entry into the Federal Republic of Germany due to a negative visa decision by the responsible German diplomatic mission abroad, the contract may be terminated. irrespective of the exclusion of the right of withdrawal pursuant to Section 312g para. Section 2 No. 9 of the German Civil Code (BGB) be cancelled.
The prerequisite for this is that the participant in the LangIsland School submits a copy (PDF) of the official rejection notice from the German diplomatic mission abroad by email within 14 days of receiving it .
In this case, we will refund the course fee paid , less an administration fee of €100. The registration fee is non-refundable.
The contractually agreed right to cancellation in the event of a visa refusal remains unaffected by the exclusion of the right of withdrawal .
Course changes are only possible after prior written agreement and subject to availability. There is no right to a postponement.
German for medical professionals
The “German for Medical Professionals” courses are language courses with a fixed date and fixed period .
These courses are available no right of withdrawal pursuant to Section 312g para. Section 2 No. 9 of the German Civil Code (BGB).
The participation requirements, course content and organizational framework are detailed in the respective course description.
Private lessons
Individual lessons are services without a fixed date or period , unless otherwise expressly agreed.
For individual lessons, there is a statutory right of withdrawal in accordance with § 355 BGB .
Cancellation policy (individual lessons)
Consumers have a statutory right of withdrawal when concluding a distance selling contract or a contract concluded off-premises.
You have the right to withdraw from this contract within fourteen days without giving any reason .
The cancellation period is fourteen days from the day the contract is concluded .
To exercise your right of withdrawal, you must inform us,
LangIsland School GbR
represented by Anastasia Zimpel and Sandra Zub-Schaal
Herner Straße 299a
44809 Bochum
Email: info@langisland-school.de
You must inform us of your decision to withdraw from this contract by means of a clear statement (e.g. by email or post).
To meet the cancellation deadline, it is sufficient that you send the notification of exercising your right of cancellation before the cancellation period expires .
Consequences of the revocation
If you cancel this contract, we will reimburse all payments received from you without undue delay and at the latest within fourteen days from the day on which we received your cancellation notice.
For this refund, we will use the same payment method that you used for the original transaction, unless expressly agreed otherwise.
